
Where cutting-edge AI research meets world-class engineering
Troubleshooting production incidents is one of the toughest challenges in software — petabytes of noisy data, each incident unique, and every minute costly. Solving it means pushing the limits of what LLMs can do.
Traversal is building at that frontier, combining deep research expertise with real-world, mission-critical engineering to fundamentally change how software systems are managed.
Ahmed Lone, Cofounder
Traversal was formerly known as Interaction Labs



Perspectives from leaders in AI and observability
“Traversal is applying Elasticsearch in one of the most innovative ways we've seen as it relates to AI agents. Their agentic architecture combined with Elasticsearch enables Traversal AI to autonomously search petabytes of telemetry data efficiently and at scale in mission-critical enterprise environments, unlocking a totally new paradigm for troubleshooting production incidents and software reliability more broadly.“

Shay Bannon
Founder & CTO, Elastic
“Traversal is applying Elasticsearch in one of the most innovative ways we've seen as it relates to AI agents. Their agentic architecture combined with Elasticsearch enables Traversal AI to autonomously search petabytes of telemetry data efficiently and at scale in mission-critical enterprise environments, unlocking a totally new paradigm for troubleshooting production incidents and software reliability more broadly.“

Shay Bannon
Founder & CTO, Elastic
“Traversal is applying Elasticsearch in one of the most innovative ways we've seen as it relates to AI agents. Their agentic architecture combined with Elasticsearch enables Traversal AI to autonomously search petabytes of telemetry data efficiently and at scale in mission-critical enterprise environments, unlocking a totally new paradigm for troubleshooting production incidents and software reliability more broadly.“

Shay Bannon
Founder & CTO, Elastic
“Traversal is blazing the path for the future of AI Agents. Their approach to developing a swarm of expert on-call engineers to quickly identify and remediate production issues in mission-critical systems stands out among the most forward-thinking and practical methods for agent development. Furthermore, as an ambient agent system, their product is ever-present and constantly improving the lives of engineers. I’m eager to see how Traversal continues to evolve, and how the broader industry builds upon the foundation they are laying.“

Harrison Chase
CEO & Cofounder, LangChain
“Traversal is blazing the path for the future of AI Agents. Their approach to developing a swarm of expert on-call engineers to quickly identify and remediate production issues in mission-critical systems stands out among the most forward-thinking and practical methods for agent development. Furthermore, as an ambient agent system, their product is ever-present and constantly improving the lives of engineers. I’m eager to see how Traversal continues to evolve, and how the broader industry builds upon the foundation they are laying.“

Harrison Chase
CEO & Cofounder, LangChain
“Traversal is blazing the path for the future of AI Agents. Their approach to developing a swarm of expert on-call engineers to quickly identify and remediate production issues in mission-critical systems stands out among the most forward-thinking and practical methods for agent development. Furthermore, as an ambient agent system, their product is ever-present and constantly improving the lives of engineers. I’m eager to see how Traversal continues to evolve, and how the broader industry builds upon the foundation they are laying.“

Harrison Chase
CEO & Cofounder, LangChain
Tackling this problem requires a highly-skilled interdisciplinary team
AI Researchers
AI Engineers
High-Stakes Operators
Devtool Builders
PhDs & professors with expertise in areas like causal machine learning, scalable data systems, and AI explainability
AI Researchers
AI Engineers
High-Stakes Operators
Devtool Builders
PhDs & professors with expertise in areas like causal machine learning, scalable data systems, and AI explainability
AI Researchers
AI Engineers
High-Stakes Operators
Devtool Builders
PhDs & professors with expertise in areas like causal machine learning, scalable data systems, and AI explainability
Meet our newest
team members

Eddie Lee
Deployed Engineer
Why did you join Traversal?
I believe in Traversal’s ability to deliver a compelling solution to a complex problem. It’s like the first time cooking with sharp knives — initial shock, followed by satisfaction, and then the expectation of always wanting the best tools. This is a similar epiphany. And the team is a mix of unique perspectives and backgrounds, all passionately pursuing the same vision — and they’re funny people. What’s not to love?

Eddie Lee
Deployed Engineer
Why did you join Traversal?
I believe in Traversal’s ability to deliver a compelling solution to a complex problem. It’s like the first time cooking with sharp knives — initial shock, followed by satisfaction, and then the expectation of always wanting the best tools. This is a similar epiphany. And the team is a mix of unique perspectives and backgrounds, all passionately pursuing the same vision — and they’re funny people. What’s not to love?

Eddie Lee
Deployed Engineer
Why did you join Traversal?
I believe in Traversal’s ability to deliver a compelling solution to a complex problem. It’s like the first time cooking with sharp knives — initial shock, followed by satisfaction, and then the expectation of always wanting the best tools. This is a similar epiphany. And the team is a mix of unique perspectives and backgrounds, all passionately pursuing the same vision — and they’re funny people. What’s not to love?

Kyle Rohrbach
Member of Technical Staff
What is the worst incident you handled before Traversal?
We accidentally DDoSed our company’s largest AWS account. We had an autoscaling service that polled a number of EC2 services every minute. Right before an interactive workshop, independent decisions were made to decrease the poll interval to every second and to replicate the service across each namespace, leading to a 15,000× increase in calls to AWS. We knew something was wrong when hundreds of associates started slacking, “Is AWS down?”

Kyle Rohrbach
Member of Technical Staff
What is the worst incident you handled before Traversal?
We accidentally DDoSed our company’s largest AWS account. We had an autoscaling service that polled a number of EC2 services every minute. Right before an interactive workshop, independent decisions were made to decrease the poll interval to every second and to replicate the service across each namespace, leading to a 15,000× increase in calls to AWS. We knew something was wrong when hundreds of associates started slacking, “Is AWS down?”

Kyle Rohrbach
Member of Technical Staff
What is the worst incident you handled before Traversal?
We accidentally DDoSed our company’s largest AWS account. We had an autoscaling service that polled a number of EC2 services every minute. Right before an interactive workshop, independent decisions were made to decrease the poll interval to every second and to replicate the service across each namespace, leading to a 15,000× increase in calls to AWS. We knew something was wrong when hundreds of associates started slacking, “Is AWS down?”

Max Drojjin
Member of Technical Staff
Why did you join Traversal?
I joined Traversal for the opportunity to productionize AI at the cutting edge, alongside a team with incredible talent density, where a high technical bar is matched by a kind, collaborative culture — ideal for mastering core engineering at scale.

Max Drojjin
Member of Technical Staff
Why did you join Traversal?
I joined Traversal for the opportunity to productionize AI at the cutting edge, alongside a team with incredible talent density, where a high technical bar is matched by a kind, collaborative culture — ideal for mastering core engineering at scale.

Max Drojjin
Member of Technical Staff
Why did you join Traversal?
I joined Traversal for the opportunity to productionize AI at the cutting edge, alongside a team with incredible talent density, where a high technical bar is matched by a kind, collaborative culture — ideal for mastering core engineering at scale.

Shilpa Narwal
Member of Technical Staff
What is the worst incident you handled before Traversal?
During a cleanup of unused AWS resources, someone tested and ran a script meant to delete resources for inactive accounts without fully validating the checks. It accidentally removed a few resources belonging to active production customers, which caused dependencies in their environments to fail. Alerts started firing, error logs piled up, and everyone quickly realized that critical production systems were impacted.

Shilpa Narwal
Member of Technical Staff
What is the worst incident you handled before Traversal?
During a cleanup of unused AWS resources, someone tested and ran a script meant to delete resources for inactive accounts without fully validating the checks. It accidentally removed a few resources belonging to active production customers, which caused dependencies in their environments to fail. Alerts started firing, error logs piled up, and everyone quickly realized that critical production systems were impacted.

Shilpa Narwal
Member of Technical Staff
What is the worst incident you handled before Traversal?
During a cleanup of unused AWS resources, someone tested and ran a script meant to delete resources for inactive accounts without fully validating the checks. It accidentally removed a few resources belonging to active production customers, which caused dependencies in their environments to fail. Alerts started firing, error logs piled up, and everyone quickly realized that critical production systems were impacted.

Sungmoon Lim
GTM & Operations
Why did you join Traversal?
Incident response is an incredibly compelling application of agentic AI. Throughout the interview process, I was struck by the team's generosity, humility, and passion, and knew that this was the right group of people to tackle such a critical problem.

Sungmoon Lim
GTM & Operations
Why did you join Traversal?
Incident response is an incredibly compelling application of agentic AI. Throughout the interview process, I was struck by the team's generosity, humility, and passion, and knew that this was the right group of people to tackle such a critical problem.

Sungmoon Lim
GTM & Operations
Why did you join Traversal?
Incident response is an incredibly compelling application of agentic AI. Throughout the interview process, I was struck by the team's generosity, humility, and passion, and knew that this was the right group of people to tackle such a critical problem.
Backed by the best.



Explore Traversal
Traversal is an AI SRE agent that troubleshoots, resolves, and even prevents production incidents

