Where cutting-edge

AI research meets

world-class engineering

Troubleshooting production incidents is one of the toughest challenges in software — petabytes of noisy data, each incident unique, and every minute costly. Solving it means pushing the limits of what LLMs can do.

Traversal is building at that frontier, combining deep research expertise with real-world, mission-critical engineering to fundamentally change how software systems are managed.

Ahmed Lone, Cofounder

Traversal was formerly known as Interaction Labs

Perspectives from leaders in AI and observability

“Traversal is applying Elasticsearch in one of the most innovative ways we've seen as it relates to AI agents. Their agentic architecture combined with Elasticsearch enables Traversal AI to autonomously search petabytes of telemetry data efficiently and at scale in mission-critical enterprise environments, unlocking a totally new paradigm for troubleshooting production incidents and software reliability more broadly.“

Shay Bannon

Founder & CTO, Elastic

“Traversal is applying Elasticsearch in one of the most innovative ways we've seen as it relates to AI agents. Their agentic architecture combined with Elasticsearch enables Traversal AI to autonomously search petabytes of telemetry data efficiently and at scale in mission-critical enterprise environments, unlocking a totally new paradigm for troubleshooting production incidents and software reliability more broadly.“

Shay Bannon

Founder & CTO, Elastic

“Traversal is applying Elasticsearch in one of the most innovative ways we've seen as it relates to AI agents. Their agentic architecture combined with Elasticsearch enables Traversal AI to autonomously search petabytes of telemetry data efficiently and at scale in mission-critical enterprise environments, unlocking a totally new paradigm for troubleshooting production incidents and software reliability more broadly.“

Shay Bannon

Founder & CTO, Elastic

“Traversal is blazing the path for the future of AI Agents. Their approach to developing a swarm of expert on-call engineers to quickly identify and remediate production issues in mission-critical systems stands out among the most forward-thinking and practical methods for agent development. Furthermore, as an ambient agent system, their product is ever-present and constantly improving the lives of engineers. I’m eager to see how Traversal continues to evolve, and how the broader industry builds upon the foundation they are laying.“

Harrison Chase Speaking at event

Harrison Chase

CEO & Cofounder, LangChain

“Traversal is blazing the path for the future of AI Agents. Their approach to developing a swarm of expert on-call engineers to quickly identify and remediate production issues in mission-critical systems stands out among the most forward-thinking and practical methods for agent development. Furthermore, as an ambient agent system, their product is ever-present and constantly improving the lives of engineers. I’m eager to see how Traversal continues to evolve, and how the broader industry builds upon the foundation they are laying.“

Harrison Chase Speaking at event

Harrison Chase

CEO & Cofounder, LangChain

“Traversal is blazing the path for the future of AI Agents. Their approach to developing a swarm of expert on-call engineers to quickly identify and remediate production issues in mission-critical systems stands out among the most forward-thinking and practical methods for agent development. Furthermore, as an ambient agent system, their product is ever-present and constantly improving the lives of engineers. I’m eager to see how Traversal continues to evolve, and how the broader industry builds upon the foundation they are laying.“

Harrison Chase Speaking at event

Harrison Chase

CEO & Cofounder, LangChain

Tackling this problem requires a highly-skilled interdisciplinary team

AI Researchers

AI Engineers

High-Stakes Operators

Devtool Builders

PhDs & professors with expertise in areas like causal machine learning, scalable data systems, and AI explainability

Columbia University Logo
Harvard Logo

AI Researchers

AI Engineers

High-Stakes Operators

Devtool Builders

PhDs & professors with expertise in areas like causal machine learning, scalable data systems, and AI explainability

Columbia University Logo
Harvard Logo

AI Researchers

AI Engineers

High-Stakes Operators

Devtool Builders

PhDs & professors with expertise in areas like causal machine learning, scalable data systems, and AI explainability

Columbia University Logo
Harvard Logo

Meet our newest
team members

Eddie Lee

Solutions Engineer

Why did you join Traversal?

I believe in Traversal’s ability to deliver a compelling solution to a complex problem. It’s like the first time cooking with sharp knives — initial shock, followed by satisfaction, and then the expectation of always wanting the best tools. This is a similar epiphany. And the team is a mix of unique perspectives and backgrounds, all passionately pursuing the same vision — and they’re funny people. What’s not to love?

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Eddie Lee

Solutions Engineer

Why did you join Traversal?

I believe in Traversal’s ability to deliver a compelling solution to a complex problem. It’s like the first time cooking with sharp knives — initial shock, followed by satisfaction, and then the expectation of always wanting the best tools. This is a similar epiphany. And the team is a mix of unique perspectives and backgrounds, all passionately pursuing the same vision — and they’re funny people. What’s not to love?

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Eddie Lee

Solutions Engineer

Why did you join Traversal?

I believe in Traversal’s ability to deliver a compelling solution to a complex problem. It’s like the first time cooking with sharp knives — initial shock, followed by satisfaction, and then the expectation of always wanting the best tools. This is a similar epiphany. And the team is a mix of unique perspectives and backgrounds, all passionately pursuing the same vision — and they’re funny people. What’s not to love?

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Lyndon Vickrey

Member of Technical Staff

What is the worst incident you handled before Traversal?

I was at a trading firm ~1 year into my post-grad career and responsible for critical overnight jobs written 13+ years earlier in nested SQL stored procedures. The week that my senior eng was OOO, these jobs started failing at 5am, leading me to work around the clock to patch data from the trading day, look into root causes and repeat until identifying the bug. That week burnt me out, and I learned how crucial it is to have every advantage in debugging critical issues.

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Lyndon Vickrey

Member of Technical Staff

What is the worst incident you handled before Traversal?

I was at a trading firm ~1 year into my post-grad career and responsible for critical overnight jobs written 13+ years earlier in nested SQL stored procedures. The week that my senior eng was OOO, these jobs started failing at 5am, leading me to work around the clock to patch data from the trading day, look into root causes and repeat until identifying the bug. That week burnt me out, and I learned how crucial it is to have every advantage in debugging critical issues.

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Lyndon Vickrey

Member of Technical Staff

What is the worst incident you handled before Traversal?

I was at a trading firm ~1 year into my post-grad career and responsible for critical overnight jobs written 13+ years earlier in nested SQL stored procedures. The week that my senior eng was OOO, these jobs started failing at 5am, leading me to work around the clock to patch data from the trading day, look into root causes and repeat until identifying the bug. That week burnt me out, and I learned how crucial it is to have every advantage in debugging critical issues.

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Rajeev Nag

Member of Technical Staff

Why did you join Traversal?

I joined Traversal to work alongside a world-class team addressing one of the most challenging and important problems in the industry: diagnosing and resolving production incidents.

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Rajeev Nag

Member of Technical Staff

Why did you join Traversal?

I joined Traversal to work alongside a world-class team addressing one of the most challenging and important problems in the industry: diagnosing and resolving production incidents.

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Rajeev Nag

Member of Technical Staff

Why did you join Traversal?

I joined Traversal to work alongside a world-class team addressing one of the most challenging and important problems in the industry: diagnosing and resolving production incidents.

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Shourya Mukherjee

Member of Technical Staff

What do you like most about working for Traversal?

The people here are not only some of the smartest I've had the chance to work with, but also some of the nicest and funniest. Every day in the office is a pleasure, and getting to work on such a hard and exciting problem at a place like this is amazing.


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Shourya Mukherjee

Member of Technical Staff

What do you like most about working for Traversal?

The people here are not only some of the smartest I've had the chance to work with, but also some of the nicest and funniest. Every day in the office is a pleasure, and getting to work on such a hard and exciting problem at a place like this is amazing.


Follow Shourya

Shourya Mukherjee

Member of Technical Staff

What do you like most about working for Traversal?

The people here are not only some of the smartest I've had the chance to work with, but also some of the nicest and funniest. Every day in the office is a pleasure, and getting to work on such a hard and exciting problem at a place like this is amazing.


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Sungmoon Lim

GTM & Operations

Why did you join Traversal?

Incident response is an incredibly compelling application of agentic AI. Throughout the interview process, I was struck by the team's generosity, humility, and passion, and knew that this was the right group of people to tackle such a critical problem.

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Sungmoon Lim

GTM & Operations

Why did you join Traversal?

Incident response is an incredibly compelling application of agentic AI. Throughout the interview process, I was struck by the team's generosity, humility, and passion, and knew that this was the right group of people to tackle such a critical problem.

Follow Sungmoon

Sungmoon Lim

GTM & Operations

Why did you join Traversal?

Incident response is an incredibly compelling application of agentic AI. Throughout the interview process, I was struck by the team's generosity, humility, and passion, and knew that this was the right group of people to tackle such a critical problem.

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Tom Hlebowicz

Member of Technical Staff

What do you like most about working for Traversal?

Everyone here is genuinely excited about the problem we’re solving and the feeling is contagious. Every day feels fun and there’s a real sense of momentum around reimagining software reliability.

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Tom Hlebowicz

Member of Technical Staff

What do you like most about working for Traversal?

Everyone here is genuinely excited about the problem we’re solving and the feeling is contagious. Every day feels fun and there’s a real sense of momentum around reimagining software reliability.

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Tom Hlebowicz

Member of Technical Staff

What do you like most about working for Traversal?

Everyone here is genuinely excited about the problem we’re solving and the feeling is contagious. Every day feels fun and there’s a real sense of momentum around reimagining software reliability.

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Vishal Bomdica

Member of Technical Staff

What is the worst incident you handled before Traversal?

In my OS class, I was building a thread library in C++ when a single = instead of == caused segmentation faults that seemed completely random. Since assignment inside a condition is valid C++ (and usually evaluates to true), the compiler stayed silent — leaving me chasing what looked like a nondeterministic bug in a multithreaded program.

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Vishal Bomdica

Member of Technical Staff

What is the worst incident you handled before Traversal?

In my OS class, I was building a thread library in C++ when a single = instead of == caused segmentation faults that seemed completely random. Since assignment inside a condition is valid C++ (and usually evaluates to true), the compiler stayed silent — leaving me chasing what looked like a nondeterministic bug in a multithreaded program.

Follow Vishal

Vishal Bomdica

Member of Technical Staff

What is the worst incident you handled before Traversal?

In my OS class, I was building a thread library in C++ when a single = instead of == caused segmentation faults that seemed completely random. Since assignment inside a condition is valid C++ (and usually evaluates to true), the compiler stayed silent — leaving me chasing what looked like a nondeterministic bug in a multithreaded program.

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Will Kwiatkowski

Enterprise Account Executive

Why did you join Traversal?

Helping organizations ensure continuity for their customers is what drives me — there’s no such thing as too fast when diagnosing and fixing production issues. Traversal’s blend of causal inference and LLMs is the most promising way I’ve seen to help teams turn their observability data into real reliability.

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Will Kwiatkowski

Enterprise Account Executive

Why did you join Traversal?

Helping organizations ensure continuity for their customers is what drives me — there’s no such thing as too fast when diagnosing and fixing production issues. Traversal’s blend of causal inference and LLMs is the most promising way I’ve seen to help teams turn their observability data into real reliability.

Follow Will

Will Kwiatkowski

Enterprise Account Executive

Why did you join Traversal?

Helping organizations ensure continuity for their customers is what drives me — there’s no such thing as too fast when diagnosing and fixing production issues. Traversal’s blend of causal inference and LLMs is the most promising way I’ve seen to help teams turn their observability data into real reliability.

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Explore Traversal

Traversal is an AI SRE agent that troubleshoots, resolves, and even prevents production incidents