Where Observability Ends, Traversal AI Begins

Not just another dashboard

Traversal is an ambient SRE agent that takes action to troubleshoot, fix, and even prevent production incidents, 24/7.

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We have been partnering with Traversal to build an AI SRE agent that is the first line of defense when incidents happen in our cloud. We’ve reduced time to resolution by 37% over a six-month period – a significant improvement especially given the scale and complexity of our public cloud infrastructure which supports over 600,000 customers. This very directly ties to millions of dollars of savings in terms of customer downtime and developer productivity.”

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Bratin Saha

Chief Technology & Product Officer

Traversal is a 24/7 expert AI SRE companion – it learns deep system context across all of our complex and mature microservices architecture. When an incident occurs, Traversal autonomously surfaces the blast radius, the key bottleneck services, and candidate root causes with supporting evidence within minutes, which would have otherwise taken our engineers hours to find and escalate.”

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Luca Valtulina

Staff Site Reliability Engineer

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Cloudways is DigitalOcean's web hosting software and was recently ranked as the number one web hosting software by CNET. We partnered with Traversal to build an end-to-end self healing system – from alert to remediation – for customers’ common web hosting issues such as DDOS and disk usage errors. With over 95% accuracy, we can for the first time enable self-service for reliability for our thousands of customers, instead of hours of frustrating back and forth with customer support, leading to potentially millions of dollars saved in downtime reduction and the number of SREs we need."

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Suhaib Zaheer

SVP & GM of Managed Hosting

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Traversal has been a life-saver! When we encountered intermittent system hangs during a high-traffic event, Traversal swiftly pinpointed the root cause, allowing our engineers to implement a targeted fix promptly, significantly reducing our debugging time. Traversal is equivalent to having a few expert support engineers on-call 24/7.”

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Sameep Sheth

Co-Founder & CTO

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The new standard for site reliability engineering.

Read-only access & flexible deployment models

Traversal connects easily to your existing systems – with read-only access, optional on-prem deployment, no agents, no sidecars, and no writes to production – so you can get started right away, even in the most complex environments.

Your privacy is our top priority. You have full control over what data we see, and we never use your data to train models for others.

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Traversal was founded to tackle one of the hardest challenges in infrastructure – and we’re doing it, with a team that combines cutting-edge AI researchers and world class engineers.

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Anish Agarwal,

CEO & Cofounder

Anish’s research career has been focused on causal machine learning and synthetic data generation. After achieving his goal of becoming a professor, he saw a once-in-a-lifetime opportunity to combine his love of research and commercialization of technology to address one of the most important problems in software.

Professor of Operations Research & Computer Science at Columbia University
Ph.D. in Computer Science at MIT
Formerly at Boston Consulting Group, Amazon Core AI, and Microsoft Research

Raj Agrawal

Co-Founder

Raj works at the intersection of graphical models and large-scale machine learning systems. He saw an opportunity to apply principles from his research on how gene regulatory networks cause disease to a new domain: understanding how issues in microservices cause production incidents — as it turns out, the two topics have more in common than you'd expect.

Ph.D. in Computer Science at MIT
Formerly at Basis and Arbilex

Raaz Dwivedi

Cofounder

Raaz is a leading researcher in causal machine learning and reinforcement learning. He started Traversal to apply his work to one of the most difficult statistical workflows in industry – troubleshooting incidents – and quickly fell in love with the problem, pushing his research to make self-healing software a reality.

Professor of Operations Research & Computer Science at Cornell Tech
Ph.D. in Computer Science at the University of California, Berkeley, Postdoc at Harvard and MIT
Formerly at Microsoft Research and WorldQuant

Ahmed Lone,

Cofounder

Ahmed combines engineering, product, and trading experience to shape Traversal’s approach to AI-driven site reliability. After getting paged one too many times for 3:00 AM production incidents as a high-frequency quant trader — leading to more than a few failed dates — he helped start Traversal to end on-call for good.